Receptionist - Chaddesley Corbett Surgery

Job summary

We are looking for a friendly and organised Receptionist/Administrator to join our team at Chaddesley Corbett Surgery. As the first point of contact for patients and visitors, you will play a key role in ensuring a welcoming and efficient front desk service. You will also support the administrative needs of the practice, contributing to the smooth operation of daily activities.

Main duties of the job

• Greet and assist patients, visitors, and healthcare professionals in a courteous manner.

• Handle incoming calls, manage appointment bookings, and respond to patient enquiries.

• Register new patients and update patient records in the system.

• Process and file incoming documents, emails, and referrals.

• Support administrative tasks, including photocopying, invoicing, and workflow management.

• Maintain confidentiality and uphold practice policies on data protection and patient care.

• Ensure reception and waiting areas remain tidy and well-organised.

About us

Chaddesley Corbett Surgery is proud to be a small, tight-knit team making a big difference in patient care. Were dedicated to providing the best care possible for each and every patient, no matter the issue.

Job description

Job responsibilities

What Were Looking For:

• Previous experience in a receptionist or administrative role (ideally in a healthcare setting).

Please the Job Description attached to understand the role and main responsibilities.

Location(s)

The Surgery
Hemming Way
Chaddesley Corbett
Kidderminster
Worcestershire
DY10 4SF

Person Specification

Experience

Essential

• Previous experience in a receptionist or administrative role (ideally in a healthcare setting).

• Strong communication and customer service skills.

• Ability to multitask and work effectively in a fast-paced environment.

• IT proficiency, including experience with Microsoft Office and patient management systems (e.g., EMIS, Docman).

• Attention to detail and a proactive approach to problem-solving.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.