Pensions Administrator

Job summary

An exciting opportunity has arisen for a Pensions Administrator to join our team, working 15 hours a week from our Crabbs Cross head office on Thursdays and the remainder of the hours remotely from home.

You will be responsible for ensuring all new pensions members and leavers are processed in accordance with Standard Operating Procedures and in line with NHS and private pension scheme rules as well as the Pensions Regulator.

Interviews will take place on 11th and 12th December 2024 via Teams.

Main duties of the job

Working within a successful team you will deliver a consistent, efficient, timely and accurate service in the following areas

• New pension members, and leavers, to be processed in accordance with standard operating procedures

• Ensure member contributions are scheduled for payment by set deadlines

• Pension administration to be carried out to meet deadlines, as set by The Pensions Regulator

• Plan, organise and manage your own workload to ensure that pension processes are achieved in a timely and accurate manner

• Complete Year End updates for pension members

• Ensure telephones are managed and answered in a timely manner and act as the point of contact for financial matters

• To work to deadlines and respond in a flexible way to the changing demands of the organisation, including ensuring that customers are responded to promptly and professionally.

• To attend and participate in team meetings, training courses, and appraisals punctually and well prepared, as appropriate and when required.

• Any other duties that may be deemed appropriate to this role; be proactive, seeking work from the Head of Finance when your own areas of responsibility have dissipated, remaining flexible to take on any tasks as requested.

• To complete tasks and objectives that are outlined in your own personal objectives

For the full job description, please see attached.

About us

Vertis Health (Formerly SW Healthcare) is a fast-growing provider of community-based healthcare services to NHS patients within South Worcestershire. The organisation utilises the excellent clinical expertise that already resides within the local NHS environment and harnesses it with efficient administration pathways to provide patients with more convenient and accessible services. We hope that by doing this we will not only deliver pathway improvements to patients but also go some way to relieving the growing volume pressures that are being experienced within local hospitals and GP practices.

Job description

GENERIC RESPONSIBILITIES

• Working within a successful team you will deliver a consistent, efficient, timely and accurate service in the following areas

• New pension members, and leavers, to be processed in accordance with standard operating procedures

• Ensure member contributions are scheduled for payment by set deadlines

• Pension administration to be carried out to meet deadlines, as set by The Pensions Regulator

• Plan, organise and manage your own workload to ensure that pension processes are achieved in a timely and accurate manner

• Complete Year End updates for pension members

• Ensure telephones are managed and answered in a timely manner and act as the point of contact for financial matters

• To work to deadlines and respond in a flexible way to the changing demands of the organisation, including ensuring that customers are responded to promptly and professionally.

• To attend and participate in team meetings, training courses, and appraisals punctually and well prepared, as appropriate and when required.

• Any other duties that may be deemed appropriate to this role, be proactive, seeking work from the Head of Finance when your own areas of responsibility have dissipated, remaining flexible to take on any tasks as requested.

• To complete tasks and objectives that are outlined in your own personal objectives

Other

• Maintain the usual high standards of honesty, integrity and openness.

• Maintain a positive demeanour that supports a happy working environment.

• Treat other staff as one expects to be treated oneself.

• To be a positive ambassador for SWHC.

• To be an advocate for the SWHC business in all interactions internally and externally.

It is the nature of the work of Vertis Health that tasks and responsibilities are, in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises where tasks which are not specifically covered in the Job Description have to be undertaken.

The job description is not exhaustive and may be adjusted periodically to reflect any ongoing changes.

Location(s)

38 Kenilworth Close
Redditch
Worcestershire
B97 5JX

Person Specification

Competencies and Skills

Essential

• Excellent attention to detail

• Strong technology skills to be able to enter, report, store and manage data accurately efficiently - Microsoft Office

• Strong customer service and interpersonal skills, with tact and diplomacy

• Strong team player

• Good numeracy, literacy and communication skills to be able to check data, identify common issues and communicate errors and problems

• Able to stay calm and work efficiently under pressure

Experience

Desirable

• Experience of handling NHS pensions and private pension schemes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.